FREE UK DELIVERY OVER £100 - FREE WORLDWIDE DELIVERY OVER £175

FAQs

COVID 19

Worldwide shipping from our website continues as usual, providing Fifi & Finn straight to your doorstep. As a small business we do not use third-party warehouses, everything is safely stored on site, handled and packed by one person only, to the strictest hygiene standards. 

There is no delay in order processing, everything is shipped within 1 working day, with the exception of pre order and made to order items

We use Royal Mail for our shipping.  This service is continuing as normal, however there may be a slight delay in delivering parcels in some parts of the country due to staffing levels.  Further details can be found here www.royalmail.com/coronavirus

Royal Mail are continuing to deliver overseas, specifically the Royal Mail service to the USA remains operational, as does the service to EU Countries, Australia & Canada. Parcels are handed to delivery partners in the destination country where slight localised delays may occur.  Further details can be found here www.royalmail.com/coronavirus

PAYMENTS

Sure!  If you are looking at a desktop head to the top left of the page and next to the Search bar there is a drop down box which will change to your required currency.  On mobiles, the drop down box is right at the bottom of the page in the centre

Yes!  We offer Clearpay as a payment method, where the cost of your order is split into 4 equal instalments. Orders are shipped right away so no need to wait for the balance to be paid.  For full details please visit  https://www.clearpay.co.uk/en-GB/how-it-works

We accept all major credit & debit cards, Paypal, Apple Pay, G Pay and also Clearpay - there is an option for everyone!

OTHER

When people buy from Fifi & Finn they are looking for something unique.  We generally only produce a limited quantity of each style to maintain exclusivity for you, and ensure we can keep bringing you lovely new items at regular intervals and not just at set times during the year.  The exceptions of this are our luxury socks and bodysuits, and these are restocked on a regular basis.  If something is showing out of stock and is likely to be coming back we will list as a pre order, or you can be notified by signing up to stock alerts on the product page.  If you're ever unsure or desperate for a particular item please drop us an email or get in touch via social media and we will always try to help!  

Unfortunately we don't have a standard size guide.  We do however give guidance on the product detail page and are more than happy to provide measurements if you need exact sizing - please drop us a message at hello@fifiandfinn.co.uk or on our social media channels