Gift Card

DELIVERY

Tracked 48 : £2 (2 working days)

Tracked 24: £2.50 (next working day)

Personalised and made-to-order items are dispatched within 5 working days. Your chosen delivery service begins once your order has been dispatched.

As personalised items are made especially for you, they cannot be returned or exchanged for a change of mind. This does not affect your statutory rights if an item is faulty or not as described.

INTERNATIONAL

USA - £29.99 with DHL Express (1-3 working days)

Saudi Arabia / UAE delivery -  £24.99 (7-10 working days approximately). 

RETURNS & EXCHANGES

We are sure you will love your new purchase, but in the unlikely event that you are not entirely satisfied with it or the item is not to your taste, you can simply return full price item(s) to us within 14 days of despatch in their original packaging, with tags attached & in a re-saleable condition with a returns note stating the reason for return.  Please notify us by email at hello@fifiandfinn.co.uk stating your intent to return.  For exchanges, additional postage costs may be incurred. 

Personalised Items & Made to Order Items are final sale, we are unable to offer a refund or exchange on these as they are made especially for you unless faulty or not as described.

Sale and Outlet items are exchange only, and must be returned within 14 days.

If you have received Items which are damaged you must notify us within 48 hrs and return the damaged item(s) within 14 days of purchase. 

Please note for hygiene reasons hair accessories, socks, tights and swimwear are final sale.